The Lifeline Program is now available; read more in how to apply here.

*If you qualify for the Lifeline Program, please be sure to contact SHELD Customer Service to supply the Application ID# to begin receiving the benefit discount.

Telephone Service
Home phone service now available
Basic plans starting at $14.99/month!

Don't let your phone + cable bundle hold you back! Fiberspring now provides feature-rich, affordable phone service in addition to gig-speed internet.

Residential Basic Service Plan - $14.99/month + tax
  • Local Line
  • 3 Way Calling
  • Caller ID – Name & Number
  • Call Forwarding
  • Call Waiting
  • Anonymous Call Rejection
  • Caller ID Block per Call
  • Voicemail 
  • Calling included with the local line are: Amherst, Chicopee, Easthampton, East Longmeadow, Granby, Hampden, Longmeadow, Ludlow, Northampton, Southwick, Springfield, Westfield & Wilbraham. Calls made outside of these cities/towns will be at an additional cost per minute.
Residential Unlimited Service Plan – $19.99/month + tax
  • Local Line
  • 3 Way Calling
  • Caller ID – Name & Number
  • Call Forwarding
  • Call Waiting
  • Anonymous Call Rejection
  • Caller ID Block per Call
  • Voicemail
  • Unlimited local and domestic US calling which includes Alaska, Hawaii, Canada, Dominican Republic, Puerto Rico, Bahamas, Guam and US Virgin Islands
A La Carte Features
  •  Call Waiting ID | $1/mo.
  • Call Block (selective call rejection) | $2/mo. 
  • Remote Access to Call Forwarding | $2/mo.
  • Call Return | $4/mo.
  • Distinctive Ring | $3/mo.
  • Anonymous Call Rejection | $1/mo.
  • vFax (no machine needed) | $3/mo.
  • SimRing (re-direct calls to multiple phones simultaneously) | $8/mo.
  • Selective Call Acceptance | $1/mo.
  • Caller ID Block per Line | $3/mo.
  • Telebranch | $15.43 plus LD/mo.
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